Integrations · Shopify

Add Dome to a Shopify store

Paste the chat snippet into your published theme. Dome does not install as a Shopify app, and it cannot see orders, customers, or live inventory.

What you get

  • The same chat bubble used on any other website.
  • Answers from pages, files, and FAQs you train in Dome.
  • A domain check so the snippet only runs on the sites you allow.

Paste the snippet

  1. In Dome, open the chatbot and go to Deploy (chatbots).
  2. Copy the embed snippet, or use Open theme.liquid on that step. It copies the snippet for you.
  3. Open theme.liquid in the published theme. If you have more than one store, enter your-store.myshopify.com on the Deploy step first.
  4. Paste the snippet immediately before </body>.
  5. Save.

Turn it on in Dome

  1. Add the public store domain under Allowed domains.
  2. Turn Storefront publish on and finish setup.
  3. Dome cannot see the theme, so there is no status check. If the domain matches and the bot is live, the bubble appears after the page loads the snippet.

What to expect

  • A theme update or a new theme removes the snippet. Paste it again.
  • Checkout and the thank-you page will not show the chat.
  • The assistant cannot look up an order, a customer, or live stock.

If the Dome app is still installed

Uninstall it from Shopify admin after the snippet is saved. Disconnecting the old connection in Dome removes the stored store token and leaves the pasted snippet in place.